AI Operating Systems

One specialist. One plan. AI working across your whole business.
Most businesses have tried AI in pieces – a chatbot here, a writing tool there, a few automations someone set up and nobody maintains. Our AI Operating System (AIOS) brings it all together. You get a dedicated AI specialist who maps how your business runs, builds an AI stack around it, and keeps it working as your business and the technology change.

AI is everywhere. A plan for it usually isn't.

New tools launch every week, and every one of them promises to save you hours. In practice, most businesses end up with a handful of disconnected subscriptions, a team that isn’t sure what to use or when, and no clear picture of whether any of it is paying off.

The problem isn’t the technology. It’s that nobody owns it. Without someone responsible for choosing the right tools, connecting them to your systems, training your people, and keeping everything up to date, AI stays a side project instead of becoming part of how your business operates.

Our Approach

Your Head of AI Automations

Every AIOS engagement is led by MagCo’s Head of AI Automations. They’re your sole point of contact and are personally responsible for the design, implementation, and ongoing management of your AI engagement – from planning and communication through to delivery and coordination across every active service area.
No account managers passing messages along. No handoffs between departments. One person who knows your business and is accountable for the result.
How It Works

Five steps,
start to ongoing.

01 · Discover
We run discovery workshops and analyse your workflows to understand how work actually gets done – where time goes, where things get stuck, and where AI can help.
02 · Prioritise
We map the opportunities, evaluate the tools, and build a phased AI roadmap so you know what’s happening first, what comes next, and why.
03 · Build and deploy
We design and build the workflows, tools, and integrations, test them properly, and roll them out to your team.
04 · Train and embed
We train your people on the tools relevant to their roles and document every workflow, so AI becomes part of how your team works day to day.

Five service areas.
Use the ones you need.

Your AIOS is built from five service areas. You can engage one or all of them, and the mix can change as your business does.

Our Approach

Built responsibly

01

Human review

AI does the heavy lifting, but people stay in control. We direct, configure, and review every system with care, so nothing goes out without a human check.

02

Privacy first

We advise on best practice for handling your data and your customers’ data in line with the Privacy Act 2020.

03

Ethical use

We build AI that helps your business and your customers. We won’t build systems designed to deceive, cause harm, or discriminate.

04

Future-proofed

AI changes fast. We keep your stack current, and if a platform or model change affects your setup, we’ll tell you and recommend what to do next.

Our Approach

Built responsibly

OPTION 01

Monthly Retainer

Ongoing AI management, optimisation, and support across your chosen service areas.

Best for businesses that want AI continuously managed and improved as they grow.

OPTION 02

Fixed-Scope Build

A one-off engagement where we design and deliver a defined AIOS build, with a clear completion and handover point.
Best for businesses that want a specific system built and handed over to run in-house.

FAQ

Common questions

Do I need to engage all five service areas?

No. You can start with one and add more over time. Not every area needs to be active at once, and the mix can change as your needs do.

Who will I be working with?

Your engagement is led by MagCo's Head of AI Automations, who is your single point of contact for planning, communication, and delivery.

What tools do you work with?

We work across leading AI and automation platforms such as OpenAI, Anthropic, Zapier, and Make, and choose the right tools for your business rather than a one-size-fits-all stack.

What's the difference between a retainer and a fixed-scope build?

A retainer is ongoing management and improvement of your AI systems. A fixed-scope build delivers a defined system, then hands it over to you.

Do I need technical staff to use it?

No. We build around your existing team and train them on the tools relevant to their roles, with documented workflows they can follow.

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Ready to make AI part of how your business runs?

Book a discovery session with our Head of AI Automations and find out where AI can make the biggest difference in your business.